Question 1

How much does Bookito cost for nail salons?

Accepted Answer

Bookito uses simple, transparent pricing with no setup fees, no commission fees, no transaction fees, and no hidden costs. You pay one flat monthly fee based on the number of nail techs in your salon, and you can cancel anytime without penalties. Unlike other booking platforms that charge commission on every appointment, with Bookito you keep 100% of your revenue from every service you provide. This straightforward pricing model means you can predict your costs and focus on growing your business without worrying about losing a percentage of each booking to fees.

Question 2

Do you take commission from my nail salon bookings?

Accepted Answer

Absolutely not. Bookito never takes any commission, transaction fees, or percentage from your nail salon bookings - whether it's a basic manicure, gel nails, acrylics, pedicures, nail art, or any other service you offer. You keep 100% of your revenue from every single appointment. This is fundamentally different from many other booking platforms that take a percentage of every booking. We believe nail salon owners work hard for their money and shouldn't have to share their earnings with a booking platform. Our business model is simple: you pay one flat monthly fee, and we never touch your revenue.

Question 3

Can clients book nail art and complex nail services online?

Accepted Answer

Yes, absolutely! Bookito is specifically designed for nail salons and supports all types of services you offer. You can easily set up basic manicures, gel manicures, acrylic nails, pedicures, nail art, French manicures, nail repairs, nail extensions, and any other services your salon provides. Each service can have its own duration (from 30 minutes for basic manicures to 2+ hours for elaborate nail art), pricing, and specific nail techs who can perform it. Clients can book these services online 24/7, and the system automatically blocks the appropriate time slot based on the service duration.

Question 4

How do I manage multiple nail techs' schedules and availability?

Accepted Answer

Managing multiple nail techs is easy with Bookito's multi-staff features. Each nail tech gets their own individual calendar and can set their own availability hours, days off, vacation time, and break schedules. You can assign specific services to specific techs - for example, if only certain techs do nail art or acrylics, clients will only see those techs as options for those services. The system prevents double-booking automatically and shows real-time availability to clients. You can view all techs' schedules in one master calendar view, or focus on individual tech calendars.

Question 5

What happens when clients need to reschedule or cancel their nail appointments?

Accepted Answer

Bookito gives you complete control over your cancellation and rescheduling policies. You can set your own rules - for example, requiring 24-hour notice for cancellations, or allowing rescheduling up to 2 hours before the appointment. Clients can reschedule their own appointments online within your policy guidelines, and the system automatically finds available time slots that work for both the client and the assigned nail tech. When a client reschedules or cancels, you immediately receive a notification via email and through the mobile app.

Question 6

Does Bookito integrate with my existing payment processing system?

Accepted Answer

Bookito intentionally does not process payments, and this is actually a huge advantage for your nail salon. Because we don't handle payments, we can't take transaction fees or commissions - this is how we're able to offer true zero-fee booking. You continue using whatever payment system you prefer: Square, PayPal, Stripe, traditional credit card terminals, cash, or checks. You collect payment directly from clients just like you always have, whether that's at the time of service or when they book online.

Question 7

How does online booking work for walk-in clients and last-minute appointments?

Accepted Answer

Bookito handles both scheduled appointments and walk-ins seamlessly. For walk-ins, you can quickly add them to the schedule using the mobile app or desktop interface - just select the client (or add a new one), choose the service, assign a nail tech, and you're done. The system automatically updates availability for online bookings to prevent conflicts. For last-minute online bookings, you can set minimum advance booking times - for example, requiring at least 2 hours notice for online bookings while still allowing walk-ins.

Question 8

What kind of reporting and analytics does Bookito provide for nail salons?

Accepted Answer

Bookito provides comprehensive business analytics specifically designed for nail salons. You can track total revenue, average service prices, busiest days and times, most popular services, individual nail tech performance, client retention rates, and booking patterns. The system shows you which services are most profitable, which techs are booking the most appointments, and which time slots are most in-demand. You can generate reports for any date range and export them for your accountant or business planning.

Nail Salon Software with Zero Commission Fees

Why Nail Salons Are Switching to Bookito

Everything Your Nail Salon Needs

Zero Commission Fees

Online Booking 24/7

Nail Salon Focused

Multi-Tech Management

Automated Reminders

No Payment Processing

What Nail Salon Owners Say

Frequently Asked Questions