Privacy Policy

Last updated: 9/8/2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, set up your beauty business profile, or contact us for support.

  • Business information (name, address, services offered)
  • Contact information (email, phone number)
  • Account credentials (username, encrypted password)
  • Client appointment data (names, contact info, booking details)
  • Payment information (processed securely by third-party providers)

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our booking software services:

  • Process and manage appointments for your beauty business
  • Send appointment confirmations and reminders to your clients
  • Provide customer support and respond to your inquiries
  • Improve our software features and user experience
  • Send important service updates and security notifications

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety, or that of our users
  • With trusted service providers who help us operate our platform (under strict confidentiality agreements)

4. Data Security

We implement industry-standard security measures to protect your information:

  • SSL encryption for all data transmission
  • Secure data centers with 24/7 monitoring
  • Regular security audits and updates
  • Access controls and authentication requirements
  • Encrypted storage of sensitive information

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Export your data at any time
  • Opt out of non-essential communications
  • Request information about how your data is used
  • File a complaint with relevant data protection authorities

6. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. When you cancel your account, we will delete your personal information within 30 days, except where required by law.

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage patterns, and provide personalized features. You can control cookie settings through your browser preferences.

8. Third-Party Services

Our platform may integrate with third-party services (payment processors, email providers, analytics tools). These services have their own privacy policies, and we encourage you to review them.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through our platform. Your continued use of Bookito after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us: